Nice to meet you.
Life Ledger is a secure, easy-to-use service helping bereaved families close, freeze or transfer all of their loved one's accounts from one place
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Meet our senior team
All experts in their fields, driven by personal experience of bereavement to support our customers at every stage of the journey
Matt
Chief Executive Officer
With 25 years of experience in technology, Matt is guiding Life Ledger through an exciting period of growth and development.
He joined us having struggled with the notification process following the deaths of both of his parents and a grandparent.
Nicky
Chief Operations Officer
Nicky co-founded Life Ledger after watching her mum struggle with the death of her mother, Nicky’s grandmother. Having launched successful new business models at Waitrose, Morrisons and Ocado, she leads Life Ledger’s finance and operations.Â
Jeremy
Chief Commercial Officer
Jeremy ensures we build and retain strong relationships with the companies our clients need to notify, giving us the ability to notify as many organisations as possible via our service.Â
Jeremy understands the emotional and mental burden of death notifications after seeing his mother struggling with the sheer volume of admin after his father died and the sense of responsibility she felt to get it all done.
Vishnu
Chief Technology Officer
Ensures your information is held secure – a top priority for us.
Vishnu, has more than 18 years of experience in technology, he leads our engineering team, making sure our platform is secure and that we are continually evolving to provide the best service we can.
Gemma
Customer Support Manager
Gemma leads our dedicated Customer Support team, guiding and supporting our customers through their journey.
With more than 20 years dedicated to customer care, and having recently experienced the loss of both her in-laws, she is deeply committed to offering compassionate and empathetic support to bereaved families.
Kerry
Customer Success Manager
Kerry leads our customer success team, working closely with the companies our customers need to inform. Kerry ensures the process works well for both the organisations and the families we support.
Having lost her father five years ago, Kerry’s role is shaped by personal experience.
Dogs
We are a team of dog lovers and you’ll regularly find one or more of our four-legged friends in the office. Thomas, Martha and Bertie are among our visiting dog colleagues. They help ensure we get out for a walk at lunch time, are a soothing presence during busy periods, and never fail to make us smile even during the tough times
Our Story
Founded by long-time friends Ruth Blakemore and Tremayne Carew Pole, after Ruth’s painful first-hand experience of trying to close her mother’s accounts, their initial focus was government and driving change from the top.
When this delivered no results, they decided to create their own solution and Life Ledger was born.
We’ve since helped more than 45,000 people make more than 100,000 death notifications to more than 1,000 different companies and are committed to helping families at the most difficult of times.
Timeline
Having initially lobbied the UK government for improved legislation around how companies should process death information, Ruth and Tremayne founded Life Ledger.
Nicky Hector joined as Chief Operations Officer from a background in online grocery platforms, management consulting and private equity.
We designed, built and tested the first version of Life Ledger.
Life Ledger’s service was officially launched and we supported our first customers.
Funding for start-up businesses enabled us to grow the team and improve the customer experience.
Further investment from the Cornwall and Isles of Scilly Investment Fund and several leading funeral directors helped us to continue to grow and expand our service.
As part of our campaigning work, we featured in a number of newspaper articles highlighting the need for improved bereavement services across all industries.
Matt Brooks joined as Chief Executive Officer and Life Ledger reached a total of 100,000 death notifications.
Our Mission
To make the admin of life easier at the moments that matter.
Customer Commitment
Bereaved families are the reason Life Ledger exists. We are dedicated to supporting every bereaved family. We recognise the significance of our work. We handle sensitive and personal data with the utmost care, as if it were our own. We understand from our own experiences how challenging and difficult these times can be and we always look at everything from your perspective.
Where are we based?
Our headquarters are in picturesque Cornwall, where our customer support team is based.
