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Below we have created a guide on how to inform Metro Bank of a death. As an alternative, you can also use Life Ledger to inform them and most other companies of a death from one place, for free.

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About Life Ledger

Life Ledger is a secure, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Register a Death with Metro Bank
Calling the team on 0203 824 4815
By writing to bereavement.services@metrobank.plc.uk
Post

Bereavement Services Team Metro Bank One Southampton Row London WC1B 5HA

Through their website

https://www.metrobankonline.co.uk/ways-to-bank/i-want-some-information-about/bereavement/

What documentation will you need to inform Metro Bank of a death?

Metro Bank requires the following information when reporting a death:

  • The original or a certified copy of the Death Certificate
  • Proof of identity
  • A copy of the will, if there is one

If the account holds a balance over £25,000, you will need to provide the following:

  • Grant of Probate/Letters of Administration

What Happens Next?

Once you have notified Metro Bank of the death, they will carry out any necessary steps. If the account is in a sole name or an ISA, any funds will be transferred to a beneficiary, and the account will be closed. Should the account be in joint names, the account will be transferred to the surviving holder. 

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

Who you can notify with Life Ledger

Life Ledger is a secure, easy-to-use service to send death notifications

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Life Ledger is secure, easy-to-use and allows you close all of the accounts connected to the deceased quickly and easily from one place
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Life Ledger is a free, easy to use platform that helps families simplify the death notification process.