- How to Report a Death to American Express
Sadly, we are unable to advise American Express of a death at the moment but please see our guidelines below to help you contact them. We can help you notify hundreds of other companies; Life Ledger provides a service where you can inform multiple companies about a death simply and securely from one place.
As seen in

About Life Ledger

American Express Services Europe Limited Bereavement Support Team 1 John Street Upper Ground Floor B
https://www.americanexpress.com/icc/bereavement.html
What information is required to tell American Express of a bereavement?
To ensure a smooth process, try to have the following information on hand when notifying American Express of a death:
- Both the original or a certified copy of the Death Certificate
- A completed Bereavement Notificat
- Details of the deceased, such as name, gender, DoB and American Express Membership Number
- A copy of the Will is required if there is a credit balance on the account in excess of £1000
- If a Grant of Probate has been issued, a copy of this is required if there is a credit balance on the account in excess of £1000
- A copy of the Grant of Administration
- Third party contact details, such as name, gender, DoB, password, address, telephone number and signature.
- ion form, found here
What Happens Next?
Once American Express have received the required documentation, they will then make arrangements to close the account.
What you need
The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)
Who you can notify with Life Ledger
- Banks
- Life insurance
- Social media
- Building societies
- Health insurance
- Pet insurance
- Streaming services
- Credit cards
- Home insurance
- Travel insurance
- Loyalty cards
- Cable & satellite TV
- Telephone & broadband
- Energy providers
- Mobile
- Online shopping
- Water companies
- Pensions
Life Ledger is a secure, easy-to-use service to send death notifications
- Manage everything from one point
- Save time and effort
- Reduce stress and worry
- Collaborate with friends & family
Reviews about us
Having recently lost my Mother, quite suddenly, we were somewhat at a loss and the deluge of 'sad...
Gary L, August 29, 2022
Efficient, effective, and professional. A company that wants to help people through what is a difficult...
Joe L, September 28, 2022
I consider Life Ledger an invaluable asset, especially if you have several organisations to notify of a death...
Gary F, March 07, 2022
I recently lost my mother & Life Ledger was recommended by a friend. You create an account & the...
Dick C, May 24, 2022
Yet to get any feedback from this company. I was directed to it by O2 when I went to cancel my Mums
DW Sussex, October 25, 2021