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Beneath, you’ll find our guide to notifying My John Lewis of a death. Or, you can use Life Ledger’s  online service to notify all the required companies, from one place.

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Use Life Ledger

Life Ledger is a secure, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Inform My John Lewis of a Bereavement
Calling the team on 03456 100312
By writing to myjl@johnlewis.co.uk

What documentation will I need to notify My John Lewis?

You will need to provide:

  • The long membership number from the card
  • The name of the deceased, as displayed on the card

What happens next?

My John Lewis should explain their processes and ensure that you are kept updated throughout.

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

Who you can notify with Life Ledger

Life Ledger is a secure, easy-to-use service to send death notifications

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Life Ledger is secure, easy-to-use and allows you close all of the accounts connected to the deceased quickly and easily from one place
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Life Ledger is a free, easy to use platform that helps families simplify the death notification process.