- How to Notify BT Internet of a Bereavement
This guide takes you through the step-by-step process of registering a death or bereavement with BT Internet. Or, to keep things simpler, use Life Ledger’s online service to inform multiple companies, from one place.Â
As seen in

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https://www.bt.com/help/account-and-billing/manage-account/bereavement—bt-account-holder
What documentation will I need to report a death to BT Internet?
When you call BT Internet, you should ensure that you have the following prepared:
- The account number
- The email address and full address of the deceased
- The date of birth
What happens next?
BT Internet should be in contact, to keep you updated with their processes.
What you need
The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)
Who you can notify with Life Ledger
- Banks
- Life insurance
- Social media
- Building societies
- Health insurance
- Pet insurance
- Streaming services
- Credit cards
- Home insurance
- Travel insurance
- Loyalty cards
- Cable & satellite TV
- Telephone & broadband
- Energy providers
- Mobile
- Online shopping
- Water companies
- Pensions
Life Ledger is a secure, easy-to-use service to send death notifications
- Manage everything from one point
- Save time and effort
- Reduce stress and worry
- Collaborate with friends & family
Reviews about us
Having recently lost my Mother, quite suddenly, we were somewhat at a loss and the deluge of 'sad...
Gary L, August 29, 2022
Efficient, effective, and professional. A company that wants to help people through what is a difficult...
Joe L, September 28, 2022
I consider Life Ledger an invaluable asset, especially if you have several organisations to notify of a death...
Gary F, March 07, 2022
I recently lost my mother & Life Ledger was recommended by a friend. You create an account & the...
Dick C, May 24, 2022
Yet to get any feedback from this company. I was directed to it by O2 when I went to cancel my Mums
DW Sussex, October 25, 2021