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We’ve created this guide to help you understand the step-by-step process of notifying Thames Water of a bereavement. Or, to keep things simpler, Life Ledger’s free online service will enable you to inform all the required companies, in one go.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Report a Death to Thames Water
Calling the team on 0800 980 8800

What documentation will Thames Water need me to provide?

Thames Water requires you to provide the following:

  • The executor or solicitor’s details now handling the property
  • The name and address of the account holder
  • The deceased’s date of death

What happens next?

Once you have notified Thames Water. They will run through any account issues with you, including rebates or outstanding balances. The account can either be transferred to a different name or closed.

If they require any further information from you, they should be in contact.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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Life Ledger is a free, easy to use platform that helps families simplify the death notification process.