We’re sorry for your loss.

At Life Ledger, we’re here to help – and understanding the difficult time you’re going through. Whether you’re unsure on what your next steps should be, or you need a little bit of aid with the administerial duties following your loss, our dedicated team has put together this easy-to-follow guide of notifying Bank and Clients of a death.

How do you notify Bank and Clients of a Death?

Your first steps in notifying Bank and Clients of a death is to call their customer care team on 0808 164 8040.

You can also email Bank and Clients at: deposits@bankandclients.com to get in contact with their savings teams or mortgages@bankandclients.com to contact their mortgages team.

Alternatively, you can use Life Ledger. At Life Ledger we aim to reduce the administrative burden around death, by giving you the ability to send all your notifications as quickly and efficiently from one place, free of charge.

What information does the Bank and Clients need for a Death Notification?

Bank and Clients will state the required documentation upon notification, however should you have any question, please call 0808 164 8040 to speak with a member of customer service.

What Happens Next?

Once you have notified Bank and Clients of a death, they will contact you either by telephone or email if additional information is required.

If you require any additional information regarding the process of dealing with a death, visit the Life Ledger website, where we detail the steps the next of kin needs to take after a death.

Life Ledger is a free-to-use website where most death notifications can be sent out from one place.