What to do after someone dies – Step-by-step checklist
A simple guide to the key steps you need to take when someone dies. The process you should follow and the people that have to be notified.
How to Help a Bereaved Friend – A Compassionate Guide to Support and Presence
When a friend experiences the loss of a loved one, we naturally want to offer comfort and support, yet many of us are unsure of what to say or do. The fear of saying the wrong thing, or of intruding, can sometimes lead us to do nothing at all, leaving a friend feeling even more …
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Ensuring best practice for your bereaved customers
In October, the UK Commission on Bereavement launched their summary report. ‘Bereavement is everyone’s business’. I went to the launch and was struck that there is a symbiosis with the Commissions aims, to do more as a society to support all those affected by bereavement. All our lives will be touched by bereavement at some …
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Best practice: How contact centres manage bereavement
The death of a loved one is an incredibly emotional time. Sorting out their affairs and contacting companies is not easy. How a contact centre manages this can have a massive impact on the family and brand reputation. Watch The Contact Centre Management Association’s Leigh Hopwood talks to Louise Downing, Vulnerable Customer Specialist at Virgin …
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Life Ledger: A digital service with a very human touch
Life Ledger is about much more than simply a digital platform that helps families navigate the admin left behind after a death, we are also a team of emotive, empathetic individuals who want to drive a really positive outcome for families struggling with loss. The majority of our team have suffered a loss within the …
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In conversation with Dr Julian Abel of Compassionate Communities
Working to build communities of support for people undergoing the experiences of death, dying, loss and caregiving.
Inside Forrest and Family Funerals Part 2. “It’s all about the size!”
Lucy Forrest has made a change, she has moved away from Music, Law, and Lettings and launched a Funeral Directors in Stoke-On-Trent and this is how she is doing it. May 2022 Part 2. “It’s all about the size!” May was a really busy month with our focus on a big drive to …
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Wills and donating to charity
One of the key elements of writing a will is naming the beneficiaries, the individuals who will receive a share of your assets after you die. You have complete control over exactly who you’d like to name as a beneficiary, what percentage of your assets you’d like to leave them and what type of assets …
How do you use a trust in a will?
Adding a trust to a will is a prime example of how a will can be adapted to meet an individual’s specific desires
The free legal advice available after a death
The complicated legal terminology and the pile of administrative tasks can make dealing with a death feel overwhelming. But there are a wealth of free resources out there to help.
Dealing with utilities when someone dies
Below, we’ve outlined the process of dealing with utility accounts after a loved one dies.
In conversation with Amanda German Co-Founder of whiteballoon
4 years, 3 sisters and now 1 amazing resource.
Amanda German co-founder of whiteballoon talks about their journey from a shared idea to a functioning reality and creating a space for information, ideas and inspiration around end of life and funeral planning.
