When a friend experiences the loss of a loved one, we naturally want to offer comfort and support, yet many of us are unsure of what to say or do. The fear of saying the wrong thing, or of intruding, can sometimes lead us to do nothing at all, leaving a friend feeling even more …
How to Help a Bereaved Friend – A Compassionate Guide to Support and Presence Read More »
In October, the UK Commission on Bereavement launched their summary report. ‘Bereavement is everyone’s business’. I went to the launch and was struck that there is a symbiosis with the Commissions aims, to do more as a society to support all those affected by bereavement. All our lives will be touched by bereavement at some …
Ensuring best practice for your bereaved customers Read More »
The death of a loved one is an incredibly emotional time. Sorting out their affairs and contacting companies is not easy. How a contact centre manages this can have a massive impact on the family and brand reputation. Watch The Contact Centre Management Association’s Leigh Hopwood talks to Louise Downing, Vulnerable Customer Specialist at Virgin …
Best practice: How contact centres manage bereavement Read More »
Life Ledger is about much more than simply a digital platform that helps families navigate the admin left behind after a death, we are also a team of emotive, empathetic individuals who want to drive a really positive outcome for families struggling with loss. The majority of our team have suffered a loss within the …
Life Ledger: A digital service with a very human touch Read More »
Working to build communities of support for people undergoing the experiences of death, dying, loss and caregiving.
Lucy Forrest has made a change, she has moved away from Music, Law, and Lettings and launched a Funeral Directors in Stoke-On-Trent and this is how she is doing it. May 2022 Part 2. “It’s all about the size!” May was a really busy month with our focus on a big drive to …
Inside Forrest and Family Funerals Part 2. “It’s all about the size!” Read More »
One of the key elements of writing a will is naming the beneficiaries, the individuals who will receive a share of your assets after you die. You have complete control over exactly who you’d like to name as a beneficiary, what percentage of your assets you’d like to leave them and what type of assets …
Adding a trust to a will is a prime example of how a will can be adapted to meet an individual’s specific desires
The complicated legal terminology and the pile of administrative tasks can make dealing with a death feel overwhelming. But there are a wealth of free resources out there to help.
Below, we’ve outlined the process of dealing with utility accounts after a loved one dies.
4 years, 3 sisters and now 1 amazing resource.
Amanda German co-founder of whiteballoon talks about their journey from a shared idea to a functioning reality and creating a space for information, ideas and inspiration around end of life and funeral planning.
Our series of conversations continues with Richard Martin founder of Scattering Ashes. LL: Tell us a little bit about your background and how you came to find yourself in the death/bereavement sector? RM: I worked in the environment world for 20 years, figuring out ways to get our neglected urban rivers in better shape, a …
In conversation with Richard Martin founder of Scattering Ashes Read More »
